How We Work



CostDrug development costs have increased beyond any normative index and we are mindful of that fact. We seek cost effective work models to help you plan and budget.

There are three models we can use to manage our relationship with you and our accounting for our professional fees:

  • Model 1: Hourly rate, with fixed costs associated for emails and telephone calls which are spontaneous. TCONs are billed in  half -hour increments.
  • Model 2: Project-based billing where we supply with you with a scope of work outline including assumptions and we agree on final costings. We invoice at appropriate milestone events.
  • Model 3: Monthly fixed-rate, typically in fiscal quarters. This model applies best to projects that require lifecycle management or for example, US Agent services.

Under Model 2 we use maximum allowable costs or MAC. MAC-based proposals are “not to exceed cost limits” and this allows our clients to budget with confidence. We have found that many of the unknowns in a proposal cannot be identified at the start of a project. So we have decided to limit exposures until we know exactly where the project is headed and what resources are needed to achieve your goals.  We amend our proposals as needed, but historically we have found that the amount of any adjustment is small.

We are happy to provide our fee sheet, but typically we do not do this until we have an introductory conversation and agree that our skill set is a good match for your needs.

We do not bill for:

  • Travel time in the US unless it is > 3 hours.
  • Overhead or our rent or internet connection.
  • Internet tools that we use to assure safe transfer of documents.

We have found that a Master Service Agreement (MSA) with detailed work orders, and the use of “MAC” principles amending the MSA, suit most clients.

Our bottom line is a philosophy:  We are a relationship company and not a transaction company !